Our Commitment to Your Privacy
Alfa Therm Limited has been a trusted name in waste management machinery for over five decades. In line with our corporate values of transparency, ethics, and responsibility, we ensure that all personal data we collect is handled with the highest standards of data protection.
We comply with applicable data protection laws and aim to give you full control over your information.
This policy is designed to inform you clearly about how your data is used and protected.
Information We Collect
When you visit our website or contact us, we may collect two types of information:
A. Automatically Collected Information
When you browse our website, certain non-personal details are automatically recorded for analytics and performance monitoring, including:
- Your IP address
- Browser type, version, and device information
- Operating system and network location
- Date, time, and duration of your visit
- Pages viewed and referral URLs
B. Personal Information You Provide
We collect personal information only when voluntarily submitted through contact forms, quote requests, email communications, or other direct interactions.
This may include:
- Full name
- Company name and designation
- Email address and phone number
- Project or inquiry details
Purpose of Data Collection
We use your information solely to provide better service and improve our engagement with you. Specifically, your data may be used for:
- Responding to inquiries or requests for quotations
- Providing product information, brochures, or technical details
- Processing transactions and maintaining client records
- Sending updates, newsletters, or relevant business communications (only if you consent)
- Conducting internal analysis to enhance our offerings and customer experience
- Meeting legal and regulatory requirements
We never use your information for unsolicited marketing or share it with unrelated third parties.
Data Protection and Security
We understand the importance of keeping your information secure. Alfa Therm Limited employs advanced technical and organizational measures to prevent unauthorized access, misuse, or loss of personal data.
These include:
- Secure servers and firewalls
- SSL encryption for data transmission
- Limited and role-based access to personal data
- Regular monitoring and system updates
- Periodic security audits and staff training on data protection
While we take every reasonable step to secure your information, no system can guarantee absolute protection. However, we remain vigilant and continuously update our security protocols to minimize risks.
Sharing and Disclosure of Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share data in the following limited circumstances:
- With authorized service providers or business partners who assist us in website hosting, marketing, or IT operations (bound by strict confidentiality agreements).
- When required by law, court order, or governmental authority.
- To protect the rights, property, or safety of Alfa Therm Limited, our users, or others.
All data-sharing practices are carried out in compliance with applicable legal and ethical standards.
Use of Cookies
Our website uses cookies — small data files stored on your device — to enhance your browsing experience and improve site functionality.
Cookies help us:
- Remember your preferences for future visits
- Measure traffic and user engagement
- Identify technical issues to improve performance
You may choose to disable cookies through your browser settings. However, doing so may affect certain website features or functionalities.
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
Once data is no longer needed, it is securely deleted or anonymized to prevent unauthorized access.
Policy Updates and Modifications
Alfa Therm Limited reserves the right to modify or update this Privacy Policy at any time without prior notice.
Changes will be effective immediately upon posting on our website.
We encourage all visitors to review this page periodically to stay informed about how we protect your information.
Your Rights and Choices
You have full control over your personal information. At any time, you may:
- Request access to the data we hold about you
- Ask for correction or deletion of your information
- Withdraw consent for marketing communications
To exercise these rights, please reach out to us using the contact details below.
Contact Information
Alfa Therm Limited
Contact on: +91-124-4003444
Email Support: info@alfatherm.in
Corporate Office: 431, Phase-3, Udyog Vihar, Gurgaon, Haryana - 122016 INDIA
Manufacturing Plant: Plot No. 74A, Phase-4, Sector-57, HSIIDC, Kundli, Sonipat, Haryana, Pin - 131028, INDIA
